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About Black Box Global Research

Founded in Juli 2006 by

Jacob Hancke, MD
* Research professional since 1998
* 6 years in Grey Global Group

Helle Lønroth, Sr. Consultant, Head of Qalitative Research
* Usability ekspert
* Usability professional since 1995
* 10 years in TDC (market leader Telco)

Michael Skovbo Jensen, Sr. Consultant, Head of Qantitative Research
* Web Analytics ekspert
* Research professional since 2000

Vision
BLACK BOX Global will offer the World's best local and global web usability and e-business consulting services by creating and utilizing customer/user insights to optimize towards the overall objective; Return on Online Investment.

Mission
BLACK BOX Global is an independent usability and e-business consultancy. We test, measure and analyze websites, based on customers/users, their behaviour and experience. Based on this knowledge, we provide operational advice on optimization of the website to meet the business objectives.

Core values
Validity: We deliver solid analysis results - in balance with the agreed expectations
Responsibility: Our objective is our client's success. Our promise is the delivery
Involvement: We seek the need depth of understanding of our client's challenges
Integrity: is our mark of Honour
Flexibility: We understand to act by the time and any other given resource available - without compromising any other core value
Loyalty: We demonstrate mutual honesty and loyalty towards each other, our partners and our clients - no matter the circumstances

 


 


Brugervenlighed 

Black Box Brief News


June 19, 2007

Black ToolBox Concept

We are currently shaping a concept of tools, technologies, training and support for agencies to be able to offer our state-of-the-art services to their own clients. More information soon.


June 18, 2007

Web Analytics

During the last 7 month, we have "secretly" build up a strong portfolio of Web Analytics clients and services. More information soon.


June 12, 2007

First UK client win

We are proud to announce that Market Research Partners and Black Box Global already have our first major client win in UK.


May 15, 2007

UK & Ireland

Joint venture with UK research firm Market Research Partners brings Black Box concept to UK and Ireland.
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