Methodology and technology

We combine well known and accepted usability test methods with state-of-the-art technology, for our independant and business driven usability test
* Think-aloud-test combined with solotest
* Eye tracking
* Video reporting (test and interviews)
* Post-interview on the user experience
Test can be observed live through one-way mirror. In the observation room, the users screen with the respondents eye focus-point is displayed.
Eye Tracking
We use state-of-the-art eye tracking equipment and software.
The equipment is build around an eyetracker and proprietary software: * 17 inch flatscreen to display visual stimulus * Infrared light beam into respondents face (invisible / not harmful)
* Reflections from both eyes * Software calculates eye fixation 50 times pr. second * 5 millimeters accuracy * Non-obtrusive technology (the respondent does not wear a helmet with the old fashion eye tracking gear, and has not any kind of skin response equipment attached to the body) * 4 different software programs for analysis of the data
The tests
* 5 - 25 respondents, depending on the research objectives * Pre test interview * 30 - 90 minutes of task-solving * Post test interview with rating.
World Wide Lab
Our setup is build to be mobile, so that we can meet the consumers where they are: * In a test lab like our own (one way mirror, etc.) or at the local mall, and * In Stockholm, Chicago, Rio de Janeiro, Singapore, Johannesberg, London or Copenhagen (or any other place on the Earth). All we need is electrical power and a quiet room without to much light.
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Demonstration
Please contact us for a demonstration of our services
Call us: +45 70 26 28 62
E-mail: demo@blackboxglobal.com
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Black Box Brief News June 19, 2007
Black ToolBox ConceptWe are currently shaping a concept of tools, technologies, training and support for agencies to be able to offer our state-of-the-art services to their own clients. More information soon.
June 18, 2007
Web AnalyticsDuring the last 7 month, we have "secretly" build up a strong portfolio of Web Analytics clients and services. More information soon.
June 12, 2007
First UK client winWe are proud to announce that Market Research Partners and Black Box Global already have our first major client win in UK.
May 15, 2007
UK & IrelandJoint venture with UK research firm Market Research Partners brings Black Box concept to UK and Ireland.
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